Terms & Conditions

Pricing and services:

The basis to any agreement is our offer. The current prices are:

  • Daily rate, trainings and workshops*: € 2,400.-
  • Travel costs (journey by car): € 0.75/km
  • Other expenses: as incurred

* Planning, concepts, preparation, holding training and workshops

Offer and acceptance:

Confirmation of the offer is acceptance of the offer. Upon acceptance, you will receive a written order confirmation from Plienegger & Partner; venue and training dates are then specified together.

Billing and payment:

All stated prices are net (excl. VAT at the statutory rate). Invoices are issued monthly; payment is due 14 days upon receipt without deductions. Charges for money transfers from abroad are at the expense of the invoice recipient. In case of payment default, we reserve the right to charge dunning and collection costs.
Cancellations and postponement:

Presentations, training and consulting services need to be carefully planned ahead. Therefore, we ask you to notify us promptly about possible postponements or cancellations. These must be sent in writing, either per snail mail, fax or email to Plienegger & Partner.

Cancellation fee:
Up to 4 weeks before the scheduled appointment: cancellation is free
4 – 2 weeks before the scheduled appointment: cancellation fee is 40% of the daily rate.

2 – 1 week before the scheduled appointment: cancellation fee is 60% of the daily rate.

Cancellation less than 1 week before the scheduled appointment: cancellation fee is 75% of the daily rate.
Third party cancellation fees incurred by Plienegger & Partner (esp. flight and hotel fees) are charged directly to the client. Supporting documents will be included in the invoice.

In the case of a cancellation by Plienegger & Partner, attributable to force majeure or unforeseeable circumstances such as accidents or illness, liability is limited to a one-off reimbursement of € 40.- per person for any participants who have already travelled. Any further claims are expressly excluded. Of course we will hold the training another time.

We reserve the right to a change in trainer or venue if the nature of the performance allows it.


Upon agreement, Plienegger & Partner may add the client’s name to the list of references on the Plienegger & Partner website (www.plieneggerpartner.at). On request, we may add a link to the client’s homepage. Further descriptions, press releases or case studies on the website or any other communication require the express consent of the client.

Any documents for or used in our trainings are the intellectual property of Plienegger & Partner. We reserve all rights, including translations, reprints or reproductions of parts or all training documents. These documents are available to participants only; any further dissemination and utilization is subject to written consent by Plienegger & Partner.

The place of jurisdiction for all legal disputes resulting from the agreement or the performance thereof is the applicable court in Vienna. By accepting the offer, clients fully agree to this provision, unless a different agreement has been reached and accepted in writing by both parties.

Clients agree that Plienegger & Partner may electronically register data and use it to send out course information.